Privacy policy

Privacy Policy

Last Updated: August 8, 2026

At PawDrive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, or contact us.

Information We Collect

When you use our website or place an order, we may collect information such as your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction information
  • Device, browser, and website usage information

Payment information may be processed securely by our third-party payment providers. PawDrive does not necessarily store your complete payment card details.

How We Use Your Information

We may use your information to process and deliver orders, provide customer support, communicate order updates, prevent fraud, improve our website and services, and comply with applicable legal requirements.

If you have provided the appropriate consent, we may also use your contact information to send promotional emails, special offers, or other marketing communications. You can unsubscribe from marketing emails at any time.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve your shopping experience, and support advertising and analytics.

Depending on where you live, you may have choices regarding certain cookies and tracking technologies.

How We Share Information

We may share necessary information with trusted service providers that help us operate PawDrive, including payment processors, shipping providers, website hosting providers, analytics services, and marketing platforms.

We do not sell your personal information for money. Certain advertising or analytics practices may be considered a “sale” or “sharing” under some privacy laws, in which case applicable privacy choices will be provided.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, and comply with legal obligations.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

You may also withdraw consent for certain uses of your information where applicable.

Third-Party Services

Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own privacy policies, and PawDrive is not responsible for the privacy practices of third-party websites.

Children's Privacy

PawDrive's website and products are not intended to collect personal information directly from children. If we learn that personal information has been collected from a child contrary to applicable law, we will take appropriate steps to address it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, or legal requirements. The updated version will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact PawDrive Customer Support using the contact information provided on our website.